Payment Guru FAQ

You'll find answers about our services, security, industry coverage, and more here. We're dedicated to ensuring your payment experience is smooth and efficient. If you need more information, don't hesitate to contact us.

What are your fees?

We offer cost-effective options for businesses of all sizes, from rate reviews to comprehensive payment strategies. Fees may include percentage-based savings, a fixed fee, or even free services*.

*Terms and conditions apply.

What sort of savings can I expect?

Typical savings are around 33%*, though exact savings depend on factors like card turnover, transaction value, and rates. Operational gains can be just as valuable as financial ones, so we'll tailor the best approach for your business.

*Based on industry standards.

How long does this all take?

The timeline varies based on your specific needs. It can be as simple as sending us a statement or requiring a more comprehensive analysis. We customise our approach to suit you.

Are Payment Guru systems secure?

Yes! We only work with PCI DSS Level 1 accredited payment processors to ensure your customers’ data, funds, and your finances are always protected and secure.

What platforms and systems can you work with?

We work with a wide range of platforms and systems, including almost any eCommerce, PMS (Property Management System), or EPOS (Electronic Point of Sale) solution available in the market.

I am an eCommerce business; can you help?

Yes, we can tailor your requirements and simplify the payment process. Whether selecting the right shopping cart or reducing fees from Gateway providers, we can find the best solution for your business. We work with platforms like Magento, WooCommerce, and Shopify.

What industries do you cover?

We cover payments for all industries, including retail, online retail, hospitality, travel, wholesale, and B2B sectors. Our independent consultancy offers valuable insights and expertise.

What if I am already with a payment provider?

We can assist if you're considering switching providers or are satisfied with your current one. We'll work with your existing provider to ensure you receive the best services at the right price or help you transition to a new provider.

Why work with Payment Guru?

As payment solution experts, we offer tailored, value-driven consultancy and provider-switching services. Whether you need cost savings or a complete payment strategy overhaul, our range of solutions will help drive your business forward.

‍