Hotels & Hospitality

We offer tailored payment solutions for hotels and hospitality, streamlining operations and reducing costs. Enhance guest experiences with seamless system integrations and optimised payment processes.

Managing payments in the hotel and hospitality industry can be challenging, with various systems like PMS, EPOS, and booking platforms needing seamless integration. Payment Guru simplifies this process, letting you focus on providing outstanding guest experiences while we take care of the payment complexities.

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Tailored Payment Solutions for Hotels and Hospitality Businesses
Hotels have unique needs regarding payment systems, from seamless technology integration to enhancing guest experiences. At Payment Guru, we offer bespoke solutions tailored to your specific requirements. Here’s how we help:

  • Loyalty Solutions: Boost sales with card-linked loyalty programs that drive guest retention and increase average spending.
  • Order at Table and Pay at Table: Enhance service speed and customer satisfaction by freeing up tables faster.
  • BYOD Self-check-in: This feature allows guests to check in and access services via their own devices, saving time at the front desk and improving convenience.
  • QR Code and Digital Menus: Offer pre-orders and delivery options, allowing guests to easily self-serve from their mobile devices.
  • Smart Terminals: Facilitate faster transactions and better data management with options for future integrations.
  • Additional Features: Self-check-in kiosks, payment links, and solutions for international transactions further streamline your hotel operations and enhance the guest experience.

Payment Guru ensures your payment systems are tailored to your business's needs, improving operational efficiency and guest satisfaction.

Omnichannel Commerce for Hotel and Hospitality

Offer guests a seamless payment experience, whether in-person, online, or mobile. Payment Guru’s omnichannel solutions ensure a smooth and secure payment process across all platforms, delivering consistency and convenience for your guests. Learn More

Comprehensive Hospitality Payment Management
Our solutions are designed to reduce costs and improve your bottom line:

  • Cost Reduction: Negotiate better rates to retain more of your profits.
  • Smart Terminals: Reduce fraud and payment leakage with advanced systems.
  • Foreign Card Spend Optimization: Maximise revenue from foreign card payments by reducing overcharges.
  • B2B and Virtual Card Cost Management: Understand and manage the costs of B2B and virtual cards.‍
  • Compliant Tipping Solutions: Ensure compliance with the 2023 Employment (Allocation of Tips) Act to avoid penalties.

Smooth Onboarding and Installation

We handle every detail to get your systems up and running seamlessly:

  • Pre-vetting and Compliance: Meet complex Know Your Customer (KYC) and Anti-Money Laundering ( AML) requirements effortlessly with our pre-vetting services, ensuring provider standards are met.
  • Nationwide Installation: Receive on-site installation and support for terminals and EPOS systems.
  • Customised Solutions: Tailored onboarding by site or Merchant ID (MID) ensures each location gets the right tools.‍
  • Terminal Assistance: Systems are pre-loaded and configured before delivery for a hassle-free setup.